Privacy Policy

The type of personal information we collect
We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Submitting an enquiry form
  • Subscribing to our mailing list

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Referrals

We use the information that you have given us in order to send you further information on our services you have expressed an interest in. We do not share your information with third parties without your prior consent.

How we store your personal information
Your information is securely stored.
We retain your personal information for as long as is necessary to fulfill the purpose for which it was collected.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@bayroute.com if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:

Email: info@bayroute.com